Effective Date: March 1, 2026
Business Name: By the Bay Soaps
Location: Ontario, Canada
Website: bythebaysoaps.ca

By the Bay Soaps is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, you consent to the practices described in this policy.

We may collect the following types of personal information:

• Name
   
• Billing and shipping address
   
• Email address
   
• Phone number
   
• Payment information (processed securely through third-party providers)
   
• Any information submitted through contact forms
   

• IP address
   
• Browser type
   
• Device information
   
• Pages visited on our website
   
• Cookies and usage data
   

We use your information to:

• Process and fulfill orders
   
• Communicate about your purchase
   
• Respond to customer inquiries
   
• Send marketing emails (if you opt in)
   
• Improve our website and services
   
• Prevent fraud and enhance security
   

We do not store your full credit card information. Payments are processed securely through trusted third-party payment processors such as:

• Google Pay
   
• Apple Pay
   

Please refer to their privacy policies for details on how they handle your payment information.

If you subscribe to our newsletter, we may send you updates, promotions, or product launches. You can unsubscribe at any time by clicking the “unsubscribe” link in any email.

We do not sell or rent your email address to third parties.

Our website may use cookies to:

• Improve website functionality
   
• Remember your preferences
   
• Analyze website traffic
   

You may disable cookies through your browser settings; however, some features of the site may not function properly.

We may share your information with:

• Payment processors
   
• Shipping carriers (e.g., Canada Post, courier services)
   
• Website hosting providers
   
• Email marketing platforms
   

We only share information necessary to provide services and operate our business.

We do not sell your personal information.

We take reasonable administrative, technical, and physical measures to protect your personal information from loss, misuse, and unauthorized access.

However, no method of transmission over the internet is 100% secure.

Under Canadian privacy law, you have the right to:

• Request access to your personal information
   
• Request correction of inaccurate information
   
• Withdraw consent to certain uses
   
• File a complaint with the Office of the Privacy Commissioner of Canada
   

To make a request, please contact us using the details below.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Our products are not intended for children under the age of 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy, please contact:

By the Bay Soaps
Email: bythebaysoaps1@gmail.com
Mailing Address: 10 Revol Rd, Penetanguishene, ON L9M 0W8